Our Commitment
At Desnoes Investigations, We Share 5 Core Commitments…
…each of which is integral to our customers, community, and the success of our firm.
We believe that in establishing these commitments, we’re able to better serve your needs, drive results, and provide guarantees that keep our services both cost effective and productive, no matter the reason you’ve partnered with our team.
#1: Attentive Management of Client Needs
To our team, clients always come first. It’s for this reason that we answer our phones 24 hours per day. This doesn’t mean you’ll get forwarded to an answering service after hours either. Rather, you’ll be put through to one of our managers, ensuring that your needs are handled as they arise.
We also place investigators throughout the community to ensure they’re strategically located for maximum coverage throughout your area. Doing so means we can better accommodate rush requests and deliver the peace of mind and work product you expect from your private investigator in Florida.
#2: A Dedicated, Diverse Staff
A company is only as good as its staff members. That’s why we ensure we’re well-staffed with a diverse range of professionals that specialize in a range of different areas, including property and casualty in workers’ compensation claims.
The dedication of our staff and a go-to short list of qualified applicants to step in when demand rises ensures we’re always available to handle your needs. Moreover, we’ve maintained this standard of excellence with our staff since 1996 and will continue to do so for decades to come.
#3: Cost Effective Services
Depending on the services you need, it can get expensive to work with a private investigator. It’s for this reason we pay special attention to cost control to ensure that our premium quality, boutique style services are within budget for private or public investigations.
#4: Competitive Advantage (both Technologically and Otherwise)
So much in investigations today depend on the type of technology used and the systems implemented to gather and analyze information. At Desnoes Investigations, we understand this, which is why we use state-of-the-art technology to meet the unique needs and expectations of every client.
Of course, our competitive advantage is not limited to technology alone. We also adjust and adapt to the ever-changing insurance and disability environment to ensure our clients receive the precise information and services they need at any point in time.
#5: A High Success Rate
The national average in video success, according to the National Insurance Crime Bureau, is 35%. At Desnoes Investigations, our average video success rate is above 90%, putting us at more than double the national average.
It is this consistency in excellency and results that continues to attract clients to our firm and the same consistency we will uphold now and well into the future.